Health product recall

Benevision Central Monitoring System (CMS)

Last updated

Summary

Product
Benevision Central Monitoring System (CMS)
Issue
Medical devices - Performance
What to do
Mindray DS USA, INC. TEL: 888-569-9225
Audience
Healthcare
Industry

Affected products

Affected products Lot or serial number Model or catalogue number
Benevision Central Monitoring System (CMS) V.6.0.9484.1 Not applicable.
Benevision Central Monitoring System (CMS) V. 6.0.9484.1 Not applicable.

Issue

Shenzhen Mindray has identified that when the workstation number 115-050935-00 of the Benevision Central Monitoring (CMS) System has a specific hardware configuration (HP Pro Mini 400 G9 desktop PC), the computer may experience audio playback failure or screen freezing. This is caused by an issue with the 6.0.9484.1 version of the audio driver that causes excessive and abnormal system memory consumption. To date, there have been no reports of adverse events related to this issue.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Cardiovascular
Companies
Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
Mindray Building, Suite 3b, Shenzhen, Guangdong, China, 518057
Published by
Health Canada
Audience
Healthcare
Industry
Recall class
Type II
Recall date
Identification number
RA-81336

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