Consumer product recall

NordicTrack NTRW19147 rowing machines recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
NordicTrack rowing machines with model numbers NTRW19147.0, NTRW19147.1, NTRW19147.2 or NTRW19147.3
Issue
Consumer products - Fire hazard
What to do

Immediately stop using and unplug the recalled rowing machines. Consumers should contact iFIT to arrange for a free home repair by an authorized technician in the form of a replacement screen console.

Affected products

This recall involves NordicTrack Rowing Machines with model numbers NTRW19147.0, NTRW19147.1, NTRW19147.2 or NTRW19147.3. The model number is printed on a decal attached to the rower base. The recalled rowing machines are black, gray and white and have "NordicTrack" printed in black letters on the front legs of the machine. The back legs of the machine have "RW900" printed in white letters.

Issue

The screen console can overheat and ignite, posing a fire hazard.

As of November 5, 2025, the company has received no reports of incidents or injuries in Canada.  In the United States, the company has received eight reported incidents, two reports of fire and six reports of smoking or melting. No injuries have been reported.

What you should do

Consumers should immediately stop using and unplug the recalled rowing machines. Consumers should contact iFIT to arrange for a free home repair by an authorized technician in the form of a replacement screen console.

For more information, consumers can contact iFIT by telephone at 833-680-4348, from 6 a.m. to 7 p.m. MT, Monday through Friday, by email at ntrw19147-recall@ifit.com or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 700 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from November 2018 to April 2022.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

 

Importer

iFIT Santé & Fitness Inc.

c/o Holmested & Associés LLP

Montreal, QC

Canada

Manufacturer

Xiamen Evere Sports Goods Co., Ltd.

Xiamen, Fujian Province

China

Published by
Health Canada
Audience
General public
Identification number
RA-78486

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