Health product recall

Allura Xper Systems

Last updated

Summary

Product
Allura Xper Systems
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products Lot or serial number Model or catalogue number
Allura Xper FD10 Not applicable. 001443
Allura Xper FD20/10 (Product Of AlluraClarity Family) Not applicable. 722029
Allura Xper FD20 Or Table (Product Of AlluraClarity Family) Not applicable. 722035
Allura Xper FD20 (Product Of AlluraClarity Family) Not applicable. 722028
Allura Xper FD20/20 (Product Of AlluraClarity Family) Not applicable. 722038
Allura Xper FD20/15 Or Table Not applicable. 722 059
Allura Xper FD 10 (Product Of AlluraClarity Family) Not applicable. 722026
Allura Xper FD10 Or Table (Product Of AlluraClarity Family) Not applicable. 722033
Allura Xper FD10/10 (Product Of AlluraClarity Family) Not applicable. 722027
Allura Xper FD20/20 Or Table (Product Of AlluraClarity Family) Not applicable. 722039
Allura Xper FD20/15 Not applicable. 722058

Issue

The Geo PC of the model Wolfdale (Q35 generation) that controls the geometry movements of Philips Allura Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable, and the following message will be displayed to the user: . Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements are available. Imaging (x-ray) functionality remains available. The issue may be intermittent and may be resolved by performing a system cold restart. However, a system cold restart may not always resolve the issue. A system warm restart will not resolve the issue.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies

Philips Medical Systems Nederland B.V.

Veenpluis 6, Best, Netherlands, 5684 PC

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
Identification number
RA-78124

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