Consumer product recall

amika Mirrorball High Shine + Protect Antioxidant Shampoo recalled due to microbial contamination

Brand(s)
Last updated

Summary

Product
amika Mirrorball High Shine + Protect Antioxidant Shampoo
Issue
Consumer products - Microbial hazard
What to do

Immediately stop using the recalled product and return the product to the place of purchase with proof of purchase to obtain a refund.

Affected products

This recall involves amika Mirrorball High Shine + Protect Antioxidant Shampoo

The following products are affected:

Product name

UPC

Mirrorball Shampoo 275mL

GTIN 810905032637

Mirrorball Shampoo 1L

GTIN 810905035836

Mirrorball Shampoo 500mL

GTIN 840117808744

Mirrorball Shampoo + Conditioner 20mL Duo

GTIN 840117808713

Mirrorball Shampoo 60mL

GTIN 840117809260

Issue

The product may be contaminated with Plurabacter gergoviae which presents a microbial hazard. Plurabacter gergoviae poses little medical risk to healthy individuals. Individuals with certain health problems or compromised immune systems are at an increased risk of infection if they use the contaminated product.

As of January 27th 2025, the company has received 48 reports of foul odor in Canada, and 2 reports of irritation or allergic reaction.

What you should do

Consumers should immediately stop using the recalled Mirrorball shampoo and return the product to the place of purchase with proof of purchase to obtain a refund.

For more information, consumers can contact amika by telephone at 1-888-262-3713, Monday to Friday, 9am to 5:30pm EST, by email at mirrorball@rqa-inc.com or visit the company website.

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that approximately 95,000 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from May, 2023 to November, 2024.

Place of Origin

Manufactured in United States of America

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Beauty and personal care
Companies

Manufacturer

amika LLC

25 Kent Avenue, Suite#302

Brooklyn, NY

11249

USA

 

Published by
Health Canada
Audience
General public
Identification number
RA-76924

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