Health product recall

ARTIS Pheno

Last updated

Summary

Product
ARTIS Pheno
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Affected products

Affected products Lot or serial number Model or catalogue number
ARTIS Pheno 164123 10849000
ARTIS Pheno 164101 10849000

Issue

Initiating a shutdown of the system can sporadically lead to a state in which the robotic C-arm stand cannot be moved after the next system startup. Other movements (e.g. table movements) are still available with reduced speed.
The system may show the following generic messages "reduced stand/table speed" and "limited stand movement, wait".
In case the error occurs the C-arm stand will not move anymore. Therefore, the C-arm cannot be moved into the required position. This may result in a situation where it is necessary to cancel the clinical procedure or to begin or continue the procedure on an alternative system.

Recall start date: August 13, 2025

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies
Siemens Healthcare Gmbh
Henkestr. 127, Erlangen, Germany, 91052
Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Identification number
RA-77943

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