Health product recall

Artis Zee & Artis Q Systems (2020-08-13)

Starting date:
August 13, 2020
Posting date:
September 4, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-73855



Last updated:
2020-09-04

Affected Products

  1. Artis Zee Multi-purpose
  2. Artis Zee Ceiling
  3. Artis Zee Biplane
  4. Artis Q
  5. Artis Q Zen

Reason

Siemens became aware of a potential issue with Artis Zee or Artis Q systems. Following the manual installation of the software VD11C patch previously distributed, a potential loss of individual room configuration data settings, which are responsible for collision supervision of X-ray systems, may occur. Therefore, a potential danger of collision with fix mounted room equipment, walls or floor may occur. The issue was identified during monitoring activities and has not been observed in the field.

Affected products

A. Artis Zee Multi-purpose

Lot or serial number
  • 158097
Model or catalog number
  • 10094139
Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY


B. Artis Zee Ceiling

Lot or serial number
  • 148244
Model or catalog number
  • 10094137
Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY


C. Artis Zee Biplane

Lot or serial number
  • 123214
  • 154569
  • 154679
Model or catalog number
  • 10094141
Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY


D. Artis Q

Lot or serial number
  • 117102
Model or catalog number
  • 10848283
Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY


E. Artis Q Zen

Lot or serial number
  • 123214
Model or catalog number
  • 10848355
Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY