Baseus Portable Chargers recalled due to fire hazard
Brand(s)
Summary
Immediately stop using the recalled products and contact Baseus to receive a free replacement charger. Dispose of it by contacting your municipality for instructions on how to safely transport and dispose of lithium-ion batteries.
Affected products
This recall involves Baseus 65W 30000mAh portable chargers with model number BS-30KP365 and a serial number ending in the number 0 through 9 or the letter "D". The recalled portable chargers were sold in black and white and have "65w" printed on the front. The bottom contains a printed label with the brand name "Baseus", the model number "BS-30KP365", and the serial number, beginning “SN". Model BS-30KP365 with a serial number ending in the letter “A" is not part of the recall.
Issue
The lithium-ion battery in the recalled portable chargers can overheat, posing a fire hazard.
As of May 12, 2025, the company has received 1 report of bulging in Canada, and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled Baseus Portable Chargers and contact Baseus to receive a free replacement charger. The replacement portable charger will have the same model number (BS-30KP365) and a different serial number ending in the letter “A". Consumers will need to submit a photo of the recalled portable charger showing the model number and serial number to the firm’s recall registration page. Consumers without an order number will need to submit a photo of the portable charger with their name and date written on the portable charger in permanent marker. Visit https://www.baseus.com/pages/recall_select_BS-30KP365 to register and get instructions on how to receive a free replacement. To receive a replacement, consumers will be required to confirm disposal of the portable charger in accordance with applicable municipal laws. Consumers must safely dispose of the item in such a way that they cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.
For more information, consumers can contact Baseus by telephone toll-free at 1-888-568-7216, from 8am to 5pm ET, Monday through Friday, by email at care@baseus.com, or visit the company website at https://www.baseus.com/pages/recall_select_BS-30KP365, or www.baseus.com and click on "Recall" at the top of the page.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 248 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from January 2021 to April 2025.
Place of Origin
Manufactured in China
Details
Manufacturer
Shenzhen Baseus Technology Co., Ltd
Longgang District, Shenzhen
China
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