Health product recall

CareLink™ Software

Last updated

Summary

Product
CareLink™ Software
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products Lot or serial number Model or catalogue number
CareLink™ Software All lots. MMT-7350

Issue

Medtronic recently identified two issues causing the data that was displayed on the 24-hour sensor glucose overview graph within CareLink™ clinic to be incorrect. Both issues were limited to the 24-hour sensor glucose overview graph on the patient dashboard and occurred when switching between the 14-day view and the 30-day view. The first issue occurred when the user changed the graph from the 14-day view to the 30-day view, and the graph would sometimes display hypoglycemic patterns from both the 14-day and 30-day date ranges when only the 30-day pattern should have been visible. The second issue occurred when a user navigated back to the patient dashboard tab from another tab within CareLink™ clinic and selected to view the 30-day date range on the sensor glucose overview graph, the graph would indicate that it is in the 30-day view, but would incorrectly display data from the 14-day date range rather than the 30-day date range.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies

Medtronic Minimed

18000 Devonshire St., Northridge, California, United States, 91325

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
Identification number
RA-78449

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