Consumer product recall

Cervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems recalled due to fall hazard

Last updated

Summary

Product
Cervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems
Issue
Consumer products - Fall hazard
What to do

Immediately stop using the recalled Cervélo R5 and Caledonia-5 bicycles, and Cervélo bicycles with the affected ST31 LT replacement stems, and contact an authorized Cervélo dealer to arrange for a free repair to replace the faceplate.

Affected products

This recall involves Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and ST31 LT replacement stems. The ST31 LT replacement stems were sold only in black. The affected bicycles, framesets and replacement stems were sold in the following colors/SKUs. No other Cervélo products are affected by this recall.

SKU (10-Digit) Model Description Color Description
0H0R5GDI1C R5 Dura Ace Di2 Five Black
0H0R5GRX1C R5 Red eTap AXS Five Black
0H0R5GFX2C R5 Force eTap AXS Lime/Black
0H0R5GFX1C R5 Force eTap AXS Five Black
0H0R5GUI2C R5 Ultegra Di2 Lime/Black
0H0R5GUI1C R5 Ultegra Di2 Five Black
0H0R5GFS1X R5 Frameset Five Black
0H0R5GFS2X R5 Frameset Lime/Black
0H0R5GFS6X R5 Frameset Jumbo-Visma Replica
0H0CFADI3C Caledonia-5 Dura Ace Di2 Oasis
0H0CFARX1C Caledonia-5 Red eTap AXS Five Black
0H0CFAFS1X Caledonia-5 Frameset Five Black
0H0CFAFS2X Caledonia-5 Frameset Aqua Pearl
0H0CFAFS3X Caledonia-5 Frameset Oasis
ST-C031L- ST31 LT Replacement Stem Black

Issue

The handlebars on the bicycles may slip in the stem in the event a significant vertical load is applied, which may increase the risk of a loss of control, posing a fall hazard to riders. 

As of September 14, 2022, the company has received no report of incident or injury in Canada. In the United States, the company has received 15 reports of incidents and one report of injury.

What you should do

Consumers should immediately stop using the Model Year 2022 Cervélo R5 and Caledonia-5 bicycles, and Cervélo bicycles with the affected ST31 LT replacement stems, and contact an authorized Cervélo dealer to arrange for a free repair to replace the faceplate.

For more information, consumers can contact Cervélo Cycles Inc. toll-free at 1 833-416-8605 Monday through Friday from 10 a.m. to 5 p.m. PST, by email at ST31LTRecallSupport@cervelo.com, or online at https://www.cervelo.com/product-recalls.  

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Cervélo Cycles Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 243 units of the affected product (210 bikes and 33 stems) were sold in Canada and approximately 1,982 units (1,800 bikes and 182 stems) were sold in the United States.

Time Period Sold

The affected products were sold from May 2021 to July 2022.

Place of Origin

Affected stems manufactured in China. Finished bicycles equipped with the affected stem assembled in Taiwan

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

 

Importer

Cervélo Cycles Inc.

Markham

Ontario

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-64551

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