Consumer product recall

Crystal E-Liquid Unflavoured & Crystal E-Liquid RY4 Double Tobacco recalled due to absence of appropriate labelling

Brand(s)
Last updated

Summary

Product
Crystal E-Liquid Unflavoured bottles & Crystal E-Liquid RY4 Double Tobacco bottles
Issue
Consumer products - Labelling and packaging
What to do

Immediately stop using the recalled products and dispose of them.

Affected products

This recall involves the Crystal E-Liquid Unflavoured 50 mL e-Liquid bottles & Crystal E-Liquid RY4 Double Tobacco 62.5 mL e-Liquid bottles. Details about the products can be found below:

The following products are affected:

Product Name

Characteristics

Concentration

Crystal E-Liquid - Unflavoured

50 mL e-Liquid bottles

Nicotine - 6 mg/mL

Crystal E-Liquid - RY4 Double Tobacco

62.5 mL e-Liquid bottles

Nicotine - 3 mg/mL

Issue

The recalled products Do not meet the labelling requirements for vaping products as required by the Vaping Products Labelling and Packaging Regulations under the Canada Consumer Product Safety Act.

Vaping substances containing nicotine present a poisoning risk if they are ingested. Inappropriate labelling can lead to unintentional exposure to the product and cause serious illness or injuries, including death.

As of October 30, 2024, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and dispose of them.

For further information, consumers may contact E-Cigz Vapour Shop by telephone at 519-265-0324, 10AM – 8PM EST, by email at sepideh@e-cigz.com or visit the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 8 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from June 2024 to October 2024

Place of Origin

Manufactured in Canada

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Vaping and tobacco products
Companies

Retailer

E-Cigz Vapour Shop

Wellington Plaza,

86 Gordon St Unit F,

Guelph, ON,

N1H 4H6

Canada

Manufacturer

Crystal E-Liquids

Wellington Plaza,

86 Gordon St Unit F,

Guelph, ON,

N1H 4H6

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-76414

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