Dexcom G7 CGM App
Brand(s)
Last updated
Summary
Product
Dexcom G7 CGM App
Issue
Medical devices - Performance
What to do
Contact the manufacturer if you require additional information.
Affected products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| Dexcom G7 Android CGM App | V. 1.4.0 through 2.8.0 | SW12299 |
| Dexcom G7 iOS CGM App | V. 2.3.1 through 2.8.0 | SW12300 |
Issue
When the transmitter of a G7 wearable experiences a transmitter hardware or firmware failure, the expected "sensor failed" alert is not provided by the app.
Recall start date: July 23, 2025
Additional information
Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies
| Dexcom, Inc. |
| 6340 Sequence Drive, San Diego, California, United States, 92121-4356 |
Published by
Health Canada
Audience
General public
Recall class
Type II
Identification number
RA-77763
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