Health product recall

Dexcom G7 iOS Continuous Glucose Monitoring (CGM) App

Brand(s)
Last updated

Summary

Product
Dexcom G7 iOS Continuous Glucose Monitoring (CGM) App
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Affected products

Affected products

Lot or serial number

Model or catalog number

Dexcom G7 iOS Continuous Glucose Monitoring (CGM) App

Version 2.7.0

SW12300

Issue

A bug in the G7 iOS app V. 2.7.0 can cause the app to stop updating the glucose values. 

Recall Start Date: May 5, 2025

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies

Dexcom, Inc.

6340 Sequence Drive, San Diego, California, United States, 92121-4356

Published by
Health Canada
Audience
General public
Recall class
Type II
Identification number
RA-77410

Get notified

Receive notifications for new and updated recalls and alerts by category.

Subscribe