Health product recall

ELI 380 ELECTORCARDIOGRAPH (2020-11-13)

Starting date:
November 13, 2020
Posting date:
November 27, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-74433



Last updated:
2020-11-27

Affected Products

ELI 380 ELECTORCARDIOGRAPH

Reason

Under certain circumstance, the ELI380 may lose wireless connection to the health care facility network. An internal investigation confirmed that the radio within the device can become disassociated with the wireless access point after the ECG is idle for 30 or more minutes in an environment with high network congestion. This issue is caused by a software fault, isolated to ELI380 products utilizing the Laird WLAN module and operating with software version 2.4.1 or 2.4.2.

Affected products

ELI 380 ELECTORCARDIOGRAPH

Lot or serial number

All lots.

Model or catalog number

ELI380- DCS43

ELI380- DCX43

ELI380-ACX11

ELI380-ACX21

ELI380-DCX21

Companies
Manufacturer

Welch Allyn Inc.

4341 State Street Road

Skaneateles Falls

13153-0220

New York

UNITED STATES