Consumer product recall

Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner recalled due to corrosivity hazard

Last updated

Summary

Product
Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner
Issue
Consumer products - Labelling and packaging
What to do

Immediately stop using the recalled product and contact Backyard Brands for a replacement product or refund.

Affected products

This recall involves Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (250 mL, 1 L, and 20 L) for pools and spas. The recalled products can be identified by the UPC located on the back of the product label.

The following products are affected:

Product

Product Code

UPC

Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (250 mL)

JMS04971

665989049718

Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (1 L)

JMS04965

665989049657

Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (20 L)

JMS04979

665989049794

Issue

The recalled product does not meet the labelling requirements of the Consumer Chemicals and Containers Regulations, 2001 under the Canada Consumer Product Safety Act.

The lack of appropriate labelling information could result in unintentional exposure to the products and lead to serious illness or injury.

As of November 11, 2024, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner and contact Backyard Brands for a replacement product or refund.

For more information, consumers can contact Backyard Brands by telephone at 1-866-875-0012, Monday to Friday between 8:30 a.m. to 5:00 p.m. EST or by email at customercare@backyardbrands.com.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 452 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from November 2023 to October 2024.

Place of Origin

Manufactured in the United States

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Chemicals
Companies

Importer

Backyard Brands Inc.

Pickering, Ontario

Canada

Manufacturer

Jack’s Magic Products, Inc.

Largo, Florida

United States

Published by
Health Canada
Audience
General public
Identification number
RA-76550

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