Health product recall

Patient Information Center iX

Last updated

Summary

Product
Patient Information Center iX
Issue
Medical devices - Performance issue
What to do

Contact the manufacturer if you require additional information.

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalog number

Patient Information Center iX

Not applicable.

VERSION 4.2
VERSION 4.0
VERSION 4.1

Issue

It has been discovered that when the user copies the customized event categories from one unit to another, the event catalog displays the customized event categories, but the changes are not actually applied. If a user reviews the events in the event monitor the user will see in the event details that the event category is not updated to reflect the customization. This issue is the result of cached changes to the event catalog not propagating in the database.

Recall Start Date: April 17, 2024

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies

Philips Medizin Systeme Boblingen Gmbh

Hewlett-Packard Strasse 2, Boblingen, Germany, 71034

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Identification number
RA-75444

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