Patient Information Center IX
Last updated
Summary
Product
Patient Information Center IX
Issue
Medical devices - Device compatibility
What to do
Contact the manufacturer if you require additional information.
Affected products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| Patient Information Center IX | 6U1T-75JN-Y | 4.5 |
| Patient Information Center IX | 332M-47P7-Y | 4.5 |
| Patient Information Center IX | 637V-7BG9-W | 4.5 |
| Patient Information Center IX | 0021-1DNN-P | 4.5 |
Issue
Philips has become aware of a potential safety issue concerning PIC IX 4.5.0 default mobile event notification filters change.
In November 2025, it was identified internally and investigated in STICR 1351302 that the recent PIC IX 4.5.0 SW patch (released 28 Oct2025 - reference EC 2917-2024-10-28782) modifies mobile event notification filter settings without providing any indication to the user when upgrading the system.
Additional information
Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies
| Philips Medizin Systeme Boblingen Gmbh |
| Hewlett-Packard Strasse 2, Boblingen, Germany, 71034 |
Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Recall date
Identification number
RA-81443
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