Health product recall

Philips Allura Xper Systems

Last updated

Summary

Product
Philips Allura Xper Systems
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information.  

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalogue number

Allura Xper FD10

Not applicable.

ALLURA XPER FD10

Allura Xper FD10

Not applicable.

001443

Allura Xper FD10 (Product Of AlluraClarity Family)

Not applicable.

722026

Allura Xper FD20 (Product Of AlluraClarity Family)

Not applicable.

722028

Allura Xper FD20/10 (Product Of AlluraClarity Family)

Not applicable.

722029

Allura Xper FD20/15

Not applicable.

722058

Allura Xper FD20 OR Table (Product Of AlluraClarity Family)

Not applicable.

722035

Allura Xper FD20/20 (Product Of AlluraClarity Family)

Not applicable.

722038

Allura Xper FD10/10 (Product Of AlluraClarity Family)

Not applicable.

722027

Issue

Philips has identified a software issue that may cause the Flexvision software application to become unresponsive during clinical use. When this occurs, the FlexVision monitor may either:
• turn blank and no longer display live images or other information shown on the FlexVision monitor; or
• freeze on the last displayed screen and no longer update live images or other information shown on the flexvision monitor.
A cold system restart is required to restore normal FlexVision display functionality.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies

Philips Medical Systems Nederland B.V.

Veenpluis 6, Best, Netherlands, 5684 PC

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
Identification number
RA-82780

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