Philips Incisive CT

Philips has identified a hardware issue with a metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the incisive CT system. This component may become detached and make contact with other components located within the incisive CT during rotation. Other components could be damaged due to the contact with the detached component. If this issue occurs, a loud noise will be emitted and the system will shut down. The cover may become displaced if the following sequence occurs:

• Damaged component(s) come loose

• The damaged component(s) contact other components in the system and cause them to break

• A broken component makes contact with the top right gantry cover 

The displaced cover could create a small gap allowing a fragment of a damaged component to be expelled at a low velocity. The maximum weight of a fragment that could be expelled is 60g (2.12 ounces).

Recall start date: May 1, 2023