Philips Patient Information Center
Last updated
Summary
Product
Philips Patient Information Center
Issue
Medical devices - Performance issue
What to do
Contact the manufacturer if you require additional information.
Audience
Healthcare
Affected products
| Affected products | Lot or serial number | Model or catalog number |
|---|---|---|
| Patient Information Center | Not applicable. | VERSION 4.0 |
Issue
During extended operation of the MX40 with the PIC iX, the DHCP (dynamic host configuration protocol) lease can expire on the MX40. If the DHCP lease expires while the device is offline, upon reconnecting with the pic ix, a new IP address will be assigned to the MX40. The PIC iX will not recognize the new IP address after reconnecting and therefore the expecting settings sync fails.
Recall start date: May 12, 2023
Additional information
Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies
Philips Medizin Systeme Boeblingen GmbH
Hewlett-Packard Str. 2, Boeblingen, Germany, 71034
Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Identification number
RA-73709
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