Consumer product recall

Player’s, Player’s Smooth and Player’s Original, Regular Size, 20 and 25 cigarettes recalled due to Fire Hazard

Last updated

Summary

Product
Player’s, Player’s Smooth and Player’s Original, Regular Size, 20 and 25 cigarettes
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled products and contact the distributor, Imperial Tobacco Canada Limited, to return the product for a replacement product.

Affected products

This recall involves Player’s, Player’s Smooth and Player’s Original, Regular Size, 20 and 25 cigarettes. The following provides information on the UPCs and traceability codes for the specific recalled products in their individual packages and cartons. The traceability code for the individual cigarette packages is located on the bottom of the individual pack and carton. The UPC code is located on the side of the individual cigarette package and on the side of the carton.

Only the products identified below are included in this recall

Brand Name

Net Quantity (per individual package)

Product type

Provinces of distribution

Traceability code

UPC

Player’s RG (Player’s Riche)

20

Individual package

Que.

37#### ## CA to 48#### ## CA

059300053902

Player’s RG (Player’s Riche)

20

Individual package

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37#### ## CA to 48#### ## CA

000005936437

Player’s RG
(Player’s Riche)

20

Carton

Que.

37## ## to 48## ##

059300553907

Player’s RG
(Player’s Riche)

20

Carton

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37## ## to 48## ##

059300500918

Player’s RG
(Player’s Riche)

25

Individual package

Que.

37#### ## CA to 491224 ## CA

059300053759

Player’s RG
(Player’s Riche)

25

Individual package

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37#### ## CA to 491224 ## CA

000005936835

Player’s RG
(Player’s Riche)

25

Carton

Que.

37## ## to 4910 24

059300553754

Player’s RG
(Player’s Riche)

25

Carton

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T

37## ## to 4910 24

059300501182

Player’s Smooth RG (Player’s Velouté)

20

Individual Package

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T

38#### ## CA to 48#### ## CA

059300508242

Player’s Smooth RG (Player’s Velouté)

20

Carton

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

38## ## to 48## ##

000005936534

Player’s Smooth RG (Player’s Velouté)

25

Individual Package

Quebec

37#### ## CA to 48#### ## CA

059300053766

Player’s Smooth RG (Player’s Velouté)

25

Individual Package

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37#### ## CA to 48#### ## CA

000005937135

Player’s Smooth RG (Player’s Velouté)

25

Carton

Quebec

37## ## to 48## ##

059300553761

Player’s Smooth RG (Player’s Velouté)

25

Carton

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37## ## to 48## ##

059300508259

Player’s Original RG

20

Individual Package

Quebec

37#### ## CA to 48#### ## CA

059300053896

Player’s Original RG

20

Individual Package

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37#### ## CA to 48#### ## CA

059300053001

Player’s Original RG

20

Carton

Quebec

37## ## to 48## ##

059300553891

Player’s Original RG

20

Carton

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T

37## ## to 48## ##

059300553006

Player’s Original RG

25

Individual Package

Quebec

37#### ## CA to 48#### ## CA

059300053773

Player’s Original RG

25

Individual Package

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37#### ## CA to 48#### ## CA

059300052998

Player’s Original RG

25

Carton

Quebec

37## ## to 48## ##

059300553778

Player’s Original RG

25

Carton

Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

37## ## to 48## ##

059300552993

Issue

Health Canada's sampling and evaluation program has determined the recalled cigarettes do not meet the performance standards required by the Cigarette Ignition Propensity (Consumer Products) Regulations under the Canada Consumer Product Safety Act.

The Cigarette Ignition Propensity (Consumer Products) Regulations require that when tested, all cigarettes manufactured in or imported into Canada must burn their full length no more than 25% of the time. Cigarettes that do not meet the performance requirements pose an increased fire hazard. Cigarettes that are dropped onto furniture, bedding or other textile products may cause a fire to start.

As of July 12, 2022, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and contact the distributor, Imperial Tobacco Canada Limited, to return the product for a replacement product.

For more information, consumers can contact Imperial Tobacco Canada Limited in their official language of choice (French or English) by telephone 1-800-932-9326, Monday to Friday from 8 a.m. to 7 p.m. ET or visit the company website to file a complaint.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 10,146,446 packages of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from August 2021 to June 2022.

Place of Origin

Manufactured in Mexico

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Vaping and tobacco products
Companies

 

Distributor

Imperial Tobacco Canada Limited

Montreal, Quebec

Canada

Manufacturer

British American Tobacco Mexico, S.A. DE C.V.

Mexico

Published by
Health Canada
Audience
General public
Identification number
RA-64370

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