Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard
Summary
Immediately contact Bestway and Coleman, Intex or Polygroup to request a repair kit. Consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.
Affected products
This recall involves select Bestway, Intex and Polygroup Above-Ground Pools, 48 inches (122 cm) and taller with compression straps running on the outside and over the vertical support legs.
Bestway Models Sold 2008 to 2024 | Intex Models Sold 2003 to 2012 | Polygroup Models Sold 2006 to 2025 |
---|---|---|
Power Steel | Metal Frame Pools | Summer Waves (2015-2025) |
Steel Pro | Ultra Frame Pools | Summer Escapes (2006-2015) |
Coleman Power Steel | Funsicle (2023-2025) | |
Outbound (2015-2025) |
Issue
The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
As of July 17, 2025, the companies have not received any reports of incidents or injuries in Canada. In the United States, the companies have received 3 reports of incidents and 9 reports of drownings.
What you should do
Consumers should immediately determine if their pool is part of the recall, and if so, contact Bestway, Intex or Polygroup to request a repair kit. Consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.
For more information, consumers can contact:
- Bestway toll free at 844-593-4003, from 8 a.m. to 5 p.m. ET, Monday through Friday, online, or by email at BWrecallsupport5516@sedgwick.com.
- Intex toll-free at 800-549-8829, from 8:30 a.m. to 5 p.m. PT, Monday through Friday, online, or by email at recallhelp@intexcorp.com.
- Polygroup toll-free at 888-621-4137, from 5 a.m. to 11 p.m. MT, Monday through Friday, online, or by email at poolrecall@polygroup.com.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and companies Bestway, Intex and Polygroup.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
Time Period Sold
The affected products were sold from:
Bestway Models (2008 – 2024)
Intex Models (2003 -2012)
Polygroup Models (2006 - 2025)
Place of Origin
Manufactured in China
Details
Distributor
Bestway Hong Kong International Ltd.
Hong Kong
China
Distributor
Intex Recreation Corp.
California
USA
Manufacturer
Polygroup North America, Inc.
Texas
USA
Get notified
Receive notifications for new and updated recalls and alerts by category.