Consumer product recall

Sensi Brands Ltd. recalls Wintermint Chillows and Cinnamon Chillows due to product quality issue

Last updated

Summary

Product
Wintermint Chillows cannabis extract, Cinnamon Chillows cannabis extract
Issue
Cannabis - Suspected quality concern
Cannabis - Labelling and packaging
What to do

Stop using the product.

Distribution
Alberta
British Columbia
Manitoba
Ontario

Affected products

Affected products list
Product name Lot number Product size Packaging date Printed values Actual values
Wintermint Chillows WMT1625-CHL 10 pouches 2025-06-23 10 mg THC / unit 14.9 mg THC/ unit
Cinnamon Chillows CIN1125-CHL 10 pouches 2025-04-14 10 mg THC / unit 15.3 mg THC/ unit

Issue

The products contained inaccurate THC values that differ from the label. The pouches contain over 10 mg of THC, and there is significant unit-to-unit variability of THC between pouches.

The elevated and inconsistent levels of THC in each pouch may make it difficult to make informed decisions regarding your cannabis use. This may lead to over-intoxication and temporary adverse health consequences associated with THC overdose, which could include:

  • confusion
  • disorganized thinking
  • physical and mental impairment
  • anxiety
  • fear or panic
  • decreased blood pressure
  • elevated heart rate

In remote cases, depending on the individual and the dose of THC consumed, THC overdose can also result in psychotic episodes characterized by paranoia, delusion or hallucinations. These effects could in some cases lead to an emergency department visit or hospitalization.

What you should do

  • Stop using the products if they are part of the recall.
  • Return the products to the store where you bought them or dispose of them. Dispose of any products that you have opened safely and out of the reach of children and youth.
  • Report any health or safety complaints you have about these or other cannabis products by filling out the Cannabis Reporting Form online.

Additional information

Background

The recall was initiated following a Health Canada inspection triggered by a complaint. Samples were collected and subsequent analyses revealed issues with the affected products.

The following recalled products were sold from April 16 to July 30, 2025 to registered medical clients and through authorized retailers in Ontario, Alberta, Manitoba and British Columbia:

  • 3,192 units of Wintermint Chillows
  • 237 units of Cinnamon Chillows

To date, Sensi Brands Ltd. has not received any complaints or adverse reaction reports. Health Canada has received 2 complaints regarding other lots of similar products and no adverse reaction reports.

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Cannabis
Companies

Recalling firm

Sensi Brands Ltd.
Ontario 
Canada 
Tel: 1-833-736-7400

Distributors

Alberta Gaming, Liquor & Cannabis
Alberta
Canada
Tel: 1-800-272-8876

Manitoba Liquor & Lotteries
Manitoba
Canada
Tel: 1-800-265-3912

Ontario Cannabis Store
Ontario 
Canada
Tel: 1-888-910-0627

Rosebud Productions Inc.
British Columbia
Canada
Tel: 1-833-432-2420

Published by
Health Canada
Audience
General public
Distribution
Alberta
British Columbia
Manitoba
Ontario
Identification number
RA-78168

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