Transport Canada Recall - 2021064 - MERCEDES-BENZ
Brand(s)
Summary
Please see corrective actions section below
Affected products
2019 | MERCEDES-BENZ | A CLASS, 2019 | MERCEDES-BENZ | B CLASS, 2019 | MERCEDES-BENZ | C CLASS, 2019 | MERCEDES-BENZ | CLA CLASS, 2019 | MERCEDES-BENZ | CLS CLASS, 2019 | MERCEDES-BENZ | E CLASS, 2019 | MERCEDES-BENZ | G CLASS, 2019 | MERCEDES-BENZ | GLA CLASS, 2019 | MERCEDES-BENZ | GLB CLASS, 2019 | MERCEDES-BENZ | GLC CLASS, 2019 | MERCEDES-BENZ | GLE CLASS, 2019 | MERCEDES-BENZ | GLS CLASS, 2019 | MERCEDES-BENZ | GT CLASS, 2019 | MERCEDES-BENZ | S CLASS, 2019 | MERCEDES-BENZ | SL CLASS, 2019 | MERCEDES-BENZ | SLC CLASS, 2020 | MERCEDES-BENZ | A CLASS, 2020 | MERCEDES-BENZ | B CLASS, 2020 | MERCEDES-BENZ | C CLASS, 2020 | MERCEDES-BENZ | CLA CLASS, 2020 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | E CLASS, 2020 | MERCEDES-BENZ | G CLASS, 2020 | MERCEDES-BENZ | GLA CLASS, 2020 | MERCEDES-BENZ | GLB CLASS, 2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GLS CLASS, 2020 | MERCEDES-BENZ | GT CLASS, 2020 | MERCEDES-BENZ | S CLASS, 2020 | MERCEDES-BENZ | SL CLASS, 2020 | MERCEDES-BENZ | SLC CLASS, 2021 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | B CLASS, 2021 | MERCEDES-BENZ | C CLASS, 2021 | MERCEDES-BENZ | CLA CLASS, 2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | G CLASS, 2021 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | GLB CLASS, 2021 | MERCEDES-BENZ | GLC CLASS, 2021 | MERCEDES-BENZ | GLE CLASS, 2021 | MERCEDES-BENZ | GLS CLASS, 2021 | MERCEDES-BENZ | GT CLASS, 2021 | MERCEDES-BENZ | S CLASS, 2021 | MERCEDES-BENZ | SL CLASS, 2021 | MERCEDES-BENZ | SLC CLASS
Issue
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
Safety Risk:
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Get notified
Receive notifications for new and updated recalls and alerts by category.