Automotive recall

Transport Canada Recall - 2021291 - MERCEDES-BENZ

Brand(s)
MERCEDES-BENZ
Last updated

Summary

Product
SUV recalled by MERCEDES-BENZ
Issue
Vehicle - Visual System
What to do
Please see corrective actions section below

Affected products

2018 | MERCEDES-BENZ | A CLASS, 2018 | MERCEDES-BENZ | CLA CLASS, 2018 | MERCEDES-BENZ | CLS CLASS, 2018 | MERCEDES-BENZ | E CLASS, 2018 | MERCEDES-BENZ | GLA CLASS, 2018 | MERCEDES-BENZ | GLB CLASS, 2018 | MERCEDES-BENZ | GLC CLASS, 2018 | MERCEDES-BENZ | GLE CLASS, 2018 | MERCEDES-BENZ | GLS CLASS, 2018 | MERCEDES-BENZ | GT CLASS, 2019 | MERCEDES-BENZ | A CLASS, 2019 | MERCEDES-BENZ | CLA CLASS, 2019 | MERCEDES-BENZ | CLS CLASS, 2019 | MERCEDES-BENZ | E CLASS, 2019 | MERCEDES-BENZ | GLA CLASS, 2019 | MERCEDES-BENZ | GLB CLASS, 2019 | MERCEDES-BENZ | GLC CLASS, 2019 | MERCEDES-BENZ | GLE CLASS, 2019 | MERCEDES-BENZ | GLS CLASS, 2019 | MERCEDES-BENZ | GT CLASS, 2020 | MERCEDES-BENZ | A CLASS, 2020 | MERCEDES-BENZ | CLA CLASS, 2020 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | E CLASS, 2020 | MERCEDES-BENZ | GLA CLASS, 2020 | MERCEDES-BENZ | GLB CLASS, 2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GLS CLASS, 2020 | MERCEDES-BENZ | GT CLASS, 2021 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | CLA CLASS, 2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | GLB CLASS, 2021 | MERCEDES-BENZ | GLC CLASS, 2021 | MERCEDES-BENZ | GLE CLASS, 2021 | MERCEDES-BENZ | GLS CLASS, 2021 | MERCEDES-BENZ | GT CLASS

Issue

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Additional information

Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Car
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-65568
Transport Canada ID
2021291

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