Transport Canada Recall - 2021340 - MERCEDES-BENZ
Brand(s)
Summary
Please see corrective actions section below
Affected products
2021 | MERCEDES-BENZ | C CLASS, 2021 | MERCEDES-BENZ | E CLASS
Issue
Issue:
On certain C and E-Class convertible models, the head restraints on the rear seats may not have been properly assembled. As a result, the head restraints may not latch properly, and could move or detach from the seat in a crash.
Safety Risk:
Head restraints that move or detach in a crash could increase the risk of an injury.
Corrective Action:
Mercedes-Benz will contact owners by mail and instruct you to take your car to a dealer to inspect and replace the rear seat head restraints, as required. To reduce the safety risk, Mercedes-Benz recommends that you should remove the rear seat head restraints and not use the rear seats until the recall repairs are completed.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
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