Automotive recall

Transport Canada Recall - 2021340 - MERCEDES-BENZ

Brand(s)
Last updated

Summary

Product
Car recalled by MERCEDES-BENZ
Issue
Vehicle - Seats And Restraints
What to do

Please see corrective actions section below

Affected products

2021 | MERCEDES-BENZ | C CLASS, 2021 | MERCEDES-BENZ | E CLASS

Issue

Issue:
On certain C and E-Class convertible models, the head restraints on the rear seats may not have been properly assembled. As a result, the head restraints may not latch properly, and could move or detach from the seat in a crash.

Safety Risk:
Head restraints that move or detach in a crash could increase the risk of an injury.

Corrective Action:
Mercedes-Benz will contact owners by mail and instruct you to take your car to a dealer to inspect and replace the rear seat head restraints, as required. To reduce the safety risk, Mercedes-Benz recommends that you should remove the rear seat head restraints and not use the rear seats until the recall repairs are completed.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Car
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-65520
Transport Canada ID
2021340

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