Automotive recall

Transport Canada Recall - 2021349 - MERCEDES-BENZ

Brand(s)
Last updated

Summary

Product
Light Truck & Van recalled by MERCEDES-BENZ
Issue
Vehicle - Visual System
What to do

Please see corrective actions section below

Affected products

2019 | MERCEDES-BENZ | SPRINTER, 2020 | MERCEDES-BENZ | SPRINTER, 2021 | MERCEDES-BENZ | SPRINTER

Issue

Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Light Truck & Van
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-65511
Transport Canada ID
2021349

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