Transport Canada Recall - 2022263 - MERCEDES-BENZ
Brand(s)
Summary
Please see corrective actions section below
Affected products
2019 | MERCEDES-BENZ | A CLASS, 2019 | MERCEDES-BENZ | AMG GT, 2019 | MERCEDES-BENZ | CLA CLASS, 2019 | MERCEDES-BENZ | CLS CLASS, 2019 | MERCEDES-BENZ | E CLASS, 2019 | MERCEDES-BENZ | G CLASS, 2019 | MERCEDES-BENZ | GLA CLASS, 2019 | MERCEDES-BENZ | GLB CLASS, 2019 | MERCEDES-BENZ | GLC CLASS, 2019 | MERCEDES-BENZ | GLE CLASS, 2019 | MERCEDES-BENZ | GLS CLASS, 2019 | MERCEDES-BENZ | S CLASS, 2019 | MERCEDES-BENZ | SL CLASS, 2019 | MERCEDES-BENZ | SLC CLASS, 2020 | MERCEDES-BENZ | A CLASS, 2020 | MERCEDES-BENZ | AMG GT, 2020 | MERCEDES-BENZ | CLA CLASS, 2020 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | E CLASS, 2020 | MERCEDES-BENZ | G CLASS, 2020 | MERCEDES-BENZ | GLA CLASS, 2020 | MERCEDES-BENZ | GLB CLASS, 2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GLS CLASS, 2020 | MERCEDES-BENZ | S CLASS, 2020 | MERCEDES-BENZ | SL CLASS, 2020 | MERCEDES-BENZ | SLC CLASS, 2021 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | AMG GT, 2021 | MERCEDES-BENZ | CLA CLASS, 2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | G CLASS, 2021 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | GLB CLASS, 2021 | MERCEDES-BENZ | GLC CLASS, 2021 | MERCEDES-BENZ | GLE CLASS, 2021 | MERCEDES-BENZ | GLS CLASS, 2021 | MERCEDES-BENZ | S CLASS, 2021 | MERCEDES-BENZ | SL CLASS, 2021 | MERCEDES-BENZ | SLC CLASS, 2022 | MERCEDES-BENZ | A CLASS, 2022 | MERCEDES-BENZ | AMG GT, 2022 | MERCEDES-BENZ | CLA CLASS, 2022 | MERCEDES-BENZ | CLS CLASS, 2022 | MERCEDES-BENZ | E CLASS, 2022 | MERCEDES-BENZ | G CLASS, 2022 | MERCEDES-BENZ | GLA CLASS, 2022 | MERCEDES-BENZ | GLB CLASS, 2022 | MERCEDES-BENZ | GLC CLASS, 2022 | MERCEDES-BENZ | GLE CLASS, 2022 | MERCEDES-BENZ | GLS CLASS, 2022 | MERCEDES-BENZ | S CLASS, 2022 | MERCEDES-BENZ | SL CLASS, 2022 | MERCEDES-BENZ | SLC CLASS
Issue
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Get notified
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