Automotive recall

Transport Canada Recall - 2023167 - MERCEDES-BENZ

Brand(s)
Last updated

Summary

Product
Light Truck & Van recalled by MERCEDES-BENZ
Issue
Vehicle - Lights And Instruments
What to do

Please see corrective actions section below

Affected products

2019 | MERCEDES-BENZ | SPRINTER, 2020 | MERCEDES-BENZ | SPRINTER, 2021 | MERCEDES-BENZ | SPRINTER, 2022 | MERCEDES-BENZ | SPRINTER

Issue

Issue:
On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and warning messages. In addition, the warning sounds may not work.

Safety Risk:
Warnings and malfunction tell-tale information that does not display could increase the risk of a crash.

Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Light Truck & Van
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-73479
Transport Canada ID
2023167

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