Automotive recall

Transport Canada Recall - 2024225 - ALEXANDER DENNIS

Brand(s)
Last updated

Summary

Product
Bus recalled by ALEXANDER DENNIS
Issue
Vehicle - Structure
What to do

Please see corrective actions section below

Affected products

2015 | ALEXANDER DENNIS | ENVIRO500, 2016 | ALEXANDER DENNIS | ENVIRO500, 2017 | ALEXANDER DENNIS | ENVIRO500, 2018 | ALEXANDER DENNIS | ENVIRO500, 2019 | ALEXANDER DENNIS | ENVIRO500, 2020 | ALEXANDER DENNIS | ENVIRO500

Issue

Issue:
On certain transit buses, the roof hatch (emergency exit) may not be able to be opened. This could prevent occupants from using this emergency exit and/or delay occupants from escaping the bus in an emergency.
Note: This recall only affects buses with a double-paned roof emergency exit.

Safety Risk:
An emergency exit that can't be opened could slow your exit from the bus in an emergency. This could increase the risk of injury.

Corrective Actions:
Alexander Dennis will notify owners in writing and provide them with updated safety instruction labels and instructions for how to install a secondary release button. Alternatively, Alexander Dennis will arrange for a service team to complete the recall repairs.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Bus
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-75422
Transport Canada ID
2024225

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