Transport Canada Recall - 2024296 - MERCEDES-BENZ
Brand(s)
Summary
Please see corrective actions section below
Affected products
2023 | MERCEDES-BENZ | EQS SEDAN, 2023 | MERCEDES-BENZ | EQE SEDAN, 2023 | MERCEDES-BENZ | EQE SUV, 2023 | MERCEDES-BENZ | EQS SUV, 2024 | MERCEDES-BENZ | EQS SUV, 2024 | MERCEDES-BENZ | EQE SUV, 2024 | MERCEDES-BENZ | EQE SEDAN, 2024 | MERCEDES-BENZ | EQS SEDAN
Issue
Issue:
On certain vehicles, a software problem could cause the main contactors for the high-voltage battery to open. If this happens, there could be a sudden loss of power to the wheels.
Safety Risk:
A loss of power to the wheels could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
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