Automotive recall

Transport Canada Recall - 2024644 - FORD

Brand(s)
Last updated

Summary

Product
SUV recalled by FORD
Issue
Vehicle - Visual System
What to do

Please see corrective actions section below

Affected products

2025 | FORD | EXPLORER

Issue

Issue:
Under certain conditions, a problem with the accessory protocol image module (APIM) software could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing.

Safety Risk:
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-76472
Transport Canada ID
2024644

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