Transport Canada Recall - 2025206 - NINEBOT (CHANGZHOU) TECH CO., LTD

Issue:
Under certain conditions, the scooter could fold while in use. If this happens, there could be a loss of control and/or you could fall from the scooter.
Note: As these scooters aren't included in a prescribed class of vehicle, this action is not being conducted under the requirements of the Motor Vehicle Safety Act.

Safety Risk:
A loss of control could create the risk of a fall and/or injury.

Corrective Actions:
Segway advises that you should inspect and, as necessary, tighten the folding mechanism before riding your scooter. To request a free self-maintenance kit and instructions for how to inspect and tighten the folding mechanism, or if you have questions, you can contact Segway by calling 1-800-914-6110, visiting https://service.segway.com/us-en/recall, or emailing recall@segway.com.

The instructions for the maintenance kit can also be found online at the following link: https://z.ninebot.com/url/773. A video tutorial for the maintenance kit can also be found online at the following link: https://z.ninebot.com/url/743.