U and U+ window air conditioners recalled due to risk of mold exposure

Consumers should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture.

Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund.

Consumers who want a repair should contact Midea to arrange for a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecall.expertinquiry.com for instructions on how to inspect their unit prior to continuing use.

For more information, consumers can contact Midea toll-free by telephone at 888-345-0256, from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday, by email at midea4028@midea.com or visit the company website at www.MideaUrecall.expertinquiry.com or www.midea.com/us and click on “RECALL INFORMATION” for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and GD Midea Air-Conditioning Equipment Co., Ltd.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.