Consumer product recall

Vesta Tankless Hot Water Heater recalled due to carbon monoxide poisoning hazard

Brand(s)
Last updated

Summary

Product
Vesta Tankless Hot Water Heater
Issue
Consumer products - Poisoning hazard
What to do

Immediately stop using the recalled product and contact VESTA.DS to have a certified technician install the free repair.

Affected products

This recall involves VESTA VRP/VRS Tankless Water Heaters.

For the VRS and VRP models, all serial numbers are subject to the recall. 

For the VRS-Plus and VRP-Plus models, the following products are subject to the recall:

  • All products with serial numbers starting with 6LM and 6LN
  • For products with serial numbers starting with 6LO, if the next character is A, B, C, D, E, or F, then it is subject to recall. 
The following models are affected:
Models Brand Name Model Number UPC Code Colour
VRS-150 VESTA.DS,Inc. ABB0945-A06310060 680051565125 White
VRS-199 VESTA.DS, Inc. ABB0945-A09310060 680051565132 White
VRP-150 VESTA.DS, Inc. ABB0845-A06310060 680051565149 White
VRP-199 VESTA.DS, Inc. ABB0845-A09310060 680051565156 White
VRS Plus-150 VESTA.DS, Inc. ABB1545-A06310060 810139790051 Dark Grey
VRS Plus-199 VESTA.DS, Inc. ABB1545-A09310060 810139790068 Dark Grey
VRP Plus-150 VESTA.DS, Inc. ABB1645-A06310060 810139790037 Dark Grey
VRP Plus-199 VESTA.DS, Inc. ABB1645-A09310060 810139790044 Dark Grey

Issue

The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.

As of October 10, 2025, the company has received 10 reports of cracked exhaust ducts in Canada, and no reports of injury or death. In the United States, the company has received 33 reports of cracked exhaust ducts and no reports of injury or death.

What you should do

Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair.

For more information, consumers can contact VESTA.DS by telephone at 1-888-505-5525, from 8:30am to 6pm ET, Monday through Friday, by email at condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on “Recall” under the “Documents/Support” tab at the top of the page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and VESTA.DS, Inc.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 3,496 units of the affected products were sold in Canada and 36,700 were sold in the United States.

Time Period Sold

The affected products were sold from May 2017 to July 2025.

Place of Origin

Manufactured in South Korea

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

 

Distributor

VESTA.DS, Inc.

Ontario, California

USA

Manufacturer

Daesung Celtic Enersys

Eumseong-gun, Chungcheongbuk-do

Korea

Published by
Health Canada
Audience
General public
Identification number
RA-78282

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