Consumer product recall

Yamaha PA-10B AC Power Adapter recalled due to electric shock hazard

Brand(s)
Last updated

Summary

Product
Yamaha PA-10B AC Power Adapter
Issue
Consumer products - Electrical hazard
What to do

Immediately stop using the recalled product and contact Yamaha Music Canada to receive a replacement product.  

Affected products

This recall involves the Yamaha PA-10B AC Power Adapter, UPC/GMC ZS688600 with date codes ranging from 2126 to 2319. Yamaha is printed on the front of the black power adapter. The date code is found on the back side of the adapter. Yamaha’s PA-10B AC Power Adapter was bundled with five Yamaha analog mixing console models – MG10, MG10X CV, MG10XU, MG10XUF, and MG12XUK – and sold as a stand-alone replacement part. Only Yamaha’s PA-10B AC Power Adapter is being recalled.

Issue

A crack can occur between the PA-10B AC Power Adapter’s upper and lower cases. The upper and lower cases can separate completely and expose electrical wiring, posing an electric shock hazard to consumers.

As of April 5, 2024, the company has received no reports of incidents or injuries in Canada.  

What you should do

Consumers should immediately stop using the recalled power adapter and contact Yamaha Music Canada to receive a replacement. 

For more information, consumers can contact Yamaha Music Canada at their website to request a replacement product. 

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 2002 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from June, 2021 to June, 2023.

Place of Origin

Manufactured in Malaysia

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Importer

Yamaha Canada Music Ltd.

Toronto, Ontario

Canada

Manufacturer

Yamaha Electronics Manufacturing

Perak

Malaysia

Published by
Health Canada
Audience
General public
Identification number
RA-75393

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