Consumer product recall

BISSELL brand Steam Shot™ OmniReach™ and Steam Shot™ Omni Steam Cleaner attachments recalled due to burn hazard

Brand(s)
Last updated

Summary

Product
BISSELL brand Steam Shot™ OmniReach ™ and Steam Shot ™ Omni Steam Cleaners attachments
Issue
Consumer products - Burn hazard
What to do

Immediately stop using the attachments for the recalled products and contact BISSELL to receive free new attachments.

Affected products

This recall involves attachments for BISSELL brand Steam ShotTM OmniReachTM and Steam ShotTM Omni Steam Cleaners, model numbers: 4171B, 4171C, 4171D, 4171H, 4171J, and 4171X.

The following products are affected:
Model # Name UPC #
4171B Steam Shot™ Omni 011120280944
4171C Steam Shot™ Omni 011120280951
4171D Steam Shot™ Omni 011120280913
4171H Steam Shot™ OmniReach™ 011120280906
4171J Steam Shot™ Omni 011120280920
4171X Steam Shot™ OmniReach™ 011120280937

Issue

The attachments for the steam cleaners can unexpectedly detach from the steam cleaners and expel hot water or steam onto users during use, posing a burn hazard. 

As of March 19, 2026, the company has received 1 report of hot water or steam unexpectedly escaping from the attachments in Canada, resulting in 1 reported burn injury. In the United States, the company has received 205 reports of hot water or steam unexpectedly escaping from the attachments, including 160 reports of burn injuries.

What you should do

Consumers should immediately stop using the recalled products and contact BISSELL to receive free new attachments. Consumers should visit www.steamshot2026.com to register for the recall and for instructions on how to participate in the recall, including how to upload a photo showing proof of disposal of the affected products.

For more information, consumers can contact BISSELL by telephone at 1-855-739-1702 from 9:00 am to 7:00 pm ET Monday through Saturday, by email at RecallNA@bissell.com or visit the company website, www.steamshot2026.com.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BISSELL Canada Corporation.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 95,788 units of the affected products were sold in Canada and 1,211,522 were sold in the United States.

Time Period Sold

The affected products were sold from October 2024 to March 2026.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Importer

BISSELL Canada Corporation

Mississauga, Ontario

Canada

 

Manufacturer

Suzhou Ch’in-Hoo Cleaning Equipment Co. Ltd.

Suzhou

China 

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-81815

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