Consumer product recall

DREO Space Heaters recalled due to fire and burn hazards

Brand(s)
Last updated

Summary

Product
DREO Space Heater
Issue
Consumer products - Burn hazard
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and contact DREO to receive a free replacement space heater.

Affected products

This recall involves DREO portable oscillating ceramic space heaters in model number DR-HSH015 . The front of each unit is branded with “DREO”. Affected units were manufactured from April 2025 (2025/04) to January 2026 (2026/01). The model number and manufacture date are printed on labels on the heater’s underside. The electric heaters are black, measure approximately 29 cm (11.5 inches) wide by 33 cm (13 inches) tall, and include a remote control.

Issue

The recalled space heaters can overheat and ignite, posing fire and burn hazards.

As of October 22, 2026, the company has received one reported incident and no reports of injury in Canada. In the United States, the company has received 16 reports of incidents with one report of injury.

What you should do

Consumers should immediately stop using the recalled product and contact DREO to receive a free replacement space heater. 

For more information, consumers can contact DREO by telephone at 833-820-0887, Monday to Friday, 8:30 am to 6:00 pm E.T., by email at spaceheater@realtimeresults.net or visit the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and DREO.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 36,288 units of the affected products were sold in Canada and 338,800 were sold in the United States.

Time Period Sold

The affected products were sold from September 2025 to August 2026.

Place of Origin

Manufactured in Vietnam

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Distributor

Hesung Innovation Corp, dba DREO

Clifton, New Jersey

United States of America

 

Importer

DREO Innovation Inc

Acton, Ontario

Canada

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-82854

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