Consumer product recall

EcoFlow Delta Max 2000 Power Stations recalled due to risk of serious burn injury and fire hazard

Brand(s)
Last updated

Summary

Product
EcoFlow Delta Max 2000 Power Stations
Issue
Consumer products - Burn hazard
Consumer products - Fire hazard
What to do

Immediately stop using the recalled Power Stations and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update.

Affected products

This recall involves EcoFlow Delta Max 2000 Power Stations.  The recalled power stations are black and silver, with a rectangular LCD display screen on the front and six electrical outlets on the back. "ECOFLOW MAX" is printed on the right side. "EFD310" and "EcoFlow DELTA Max (2000)" are printed on the nameplate on the underside of the product.

Issue

The Power Stations may overheat and ignite, posing a risk of serious burn injury and fire hazard.

As of October 17, 2025, the company has received no reports of injuries, and one report of a fire in Canada.

What you should do

Consumers should immediately stop using the recalled EcoFlow Delta Max (2000) and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update. This recall does not involve a physical product return.

For more information, consumers can contact EcoFlow by telephone at 1-833-424-4137, from 9 a.m. to 4 p.m. ET, Monday through Friday, by email at deltamax2000@ecoflow.com, or visit the company website online at https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmwareupdate or https://us.ecoflow.com and click on “IMPORTANT RECALL INFORMATION and Firmware Update” at the top of the page for more information.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 1,116 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from July 2022 through May 2025.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

 

Importer

EcoFlow Technology Inc.,

San Francisco, California

USA

Published by
Health Canada
Audience
General public
Identification number
RA-78357

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