Expanded recall: ESR HaloLock Wireless Power Bank recalled due to fire hazard
Brand(s)
Summary
Immediately stop using the recalled products and contact Waymeet Limited for a full refund. Dispose of it by contacting your municipality for instructions on how to safely transport and dispose of lithium-ion batteries.
Affected products
This recall involves the ESR HaloLock Wireless Power Bank with model numbers 2G520, 2G505B, 2G512B and 2G505. The model number can be found at the side of the power bank. The wireless power banks come in a variety of colours depending on the model number.
Model Number | Color |
---|---|
2G520 | Black White Light Blue |
2G505B | Black White Light Blue Gray |
2G512B | Dark blue Light Blue Grey White Black |
2G505 | Black White |
Issue
The lithium-ion battery in the recalled power banks can overheat, posing a fire hazard.
As of September 26, 2025, the company has received 9 reports of fire resulting in property damage in Canada, and no reports of injuries. In the United States, the company has received 11 reports of fire resulting in property damage and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled products and contact Waymeet Limited for a full refund. Dispose of it by contacting your municipality for instructions on how to safely transport and dispose of lithium-ion batteries.
For more information, consumers can contact Waymeet Limited by telephone at 1-888-990-0280, 9 a.m. to 5 p.m. PST, Monday to Friday, or by email at support@esrtech.com.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Waymeet Limited.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Previous recalls or alerts
Background
Number Sold
The company reported that 11,757 units of the affected products were sold in Canada and 46,190 were sold in the United States.
Time Period Sold
The affected products were sold from October 2022 to July 2025.
Place of Origin
Manufactured in China
Details
Retailer
Amazon.ca
Seattle WA
USA
Retailer
Esrtech.com
Singapore
Distributor
Waymeet Limited
Kowloon, Hong Kong
CHINA
Huizhou Tongyinhai Precision Electronics Co. Ltd
Huizhou, Guangdong
CHINA
Shenzhen Topband Co.,Ltd.
Shenzhen, Guangdong
CHINA
History
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