Expanded Recall: Polaris and 509 branded helmets recalled due to impact hazard
Summary
Immediately stop using the recalled products and contact 509 or Polaris for a repair, replacement or refund depending on the model of helmet.
Affected products
This recall involves 509 for Polaris branded helmets and 509 branded Helmets. The affected models include Tactical 2.0, Tactical 3.0, Altitude 2.0, Delta, and Mach helmets. The helmets were sold in youth sizes small to large and adult sizes from extra small to 4X large.
| Brand / Model | Sizes | Year(s) of Manufacture | Remedy |
|---|---|---|---|
| 509 Tactical 3.0 Helmets (Youth, Mountain, and Trail) | Youth small (YSM) through youth large (YLG) Adult extra small (XS) to 4XL | All years of manufacture | Replacement or refund |
| 509 for Polaris Tactical 3.0 Helmets (Youth and Mountain) | Youth small (YSM) through youth large (YLG) Adult extra small (XS) to 4XL | All years of manufacture | Replacement or refund |
| 509 Tactical 2.0 Helmets | Small / Medium | 2023 | Replacement or refund |
| 509 for Polaris Tactical 2.0 Helmets | Small / Medium | 2023 | Replacement or refund |
| 509 Tactical 2.0 Helmets with Fidlock® | Adult extra small (XS) to 4XL | 2020 to present | Repair |
| 509 for Polaris Tactical 2.0 Helmets with Fidlock® | Adult extra small (XS) to 4XL | 2020 to present | Repair |
| 509 Altitude 2.0 Helmets with Fidlock® | Adult extra small (XS) to 4XL | 2020 to present | Repair |
| 509 for Polaris Altitude 2.0 Helmets with Fidlock® | Adult extra small (XS) to 4XL | 2020 to present | Repair |
| 509 Delta R3L Helmets with Fidlock® | Adult extra small (XS) to 2XL | 2020 to present | Repair |
| 509 for Polaris Delta R3L Helmets with Fidlock® | Adult extra small (XS) to 4XL | 2020 to present | Repair |
| 509 Delta R4 Helmets with Fidlock® | Adult extra small (XS) to 2XL | 2020 to present | Repair |
| 509 for Polaris Delta R4 with Fidlock® | Adult extra small (XS) to 2XL | 2020 to present | Repair |
| 509 Delta V Helmets with Fidlock® | Adult small (S) to 4XL | 2020 to present | Repair |
| 509 for Polaris Delta V Helmets with Fidlock® | Adult extra small (XS) to 4XL | 2020 to present | Repair |
| 509 Mach III Helmets with Fidlock® | Adult extra small (XS) to 2XL | 2020 to present | Repair |
| 509 Mach IV Helmets with Fidlock® | Adult extra small (XS) to 2XL | 2020 to present | Repair |
| 509 Mach V Helmets with Fidlock® | Adult small (S) to 3XL | 2020 to present | Repair |
Issue
509 has determined the following issues with three groups of helmets.
509 Tactical 3.0 helmets and 509 for Polaris Tactical 3.0 helmets (Youth, Mountain, and Trail helmets) fail to comply with some marked certification standards and may not provide sufficient protection in the event of a crash, posing a risk of head injury.
Small and Medium size only 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock, and 509 for Polaris Tactical 2.0 helmets, which were manufactured in 2023, may not provide adequate impact protection in the event of a crash, posing an increased risk of head injury.
Certain 509 and 509 for Polaris helmets with Fidlock® (manufactured from 2020 to present with a stainless steel glide bar), the webbing on the chin strap may not be routed correctly. An incorrectly routed chin strap could allow a retention buckle separation and may not provide sufficient protection in the event of a crash, posing an increased risk of head injury.
As of July 1, 2025, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received one report of the helmet detaching during a collision and one report of concussion.
What you should do
Consumers should immediately stop using the recalled helmets and contact 509 or Polaris for a replacement, refund, or repair, depending on the model of helmet.
For more information, consumers can contact 509 by phone at 1-877-743-3509 from 8am to 4pm (PST) Monday to Friday or by email at support@ride509.com. Consumers can also contact Polaris at 1-800-POLARIS (765-2747) from 7am to 8pm (CST) Monday to Friday and 10am-2pm (CST) on Saturday or by email at owner.connections@polaris.com.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Polaris Industries Ltd.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 26,822 of the affected products were sold in Canada and 156,726 were sold in the United States.
Time Period Sold
The affected products were sold from January 2020 through May 1, 2025
Place of Origin
Manufactured in China
Details
Manufacturer
Polaris Industries Ltd.
Winnipeg MB
History
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