Consumer product recall

The Government of Canada is assisting Norco in communicating the MY25 Norco Sight VLT CX model e-bicycle recall

Brand(s)
Last updated

Summary

Product
MY25 Norco Sight VLT CX model e-bicycle
Issue
Consumer products - Injury hazard
What to do

Immediately stop using the recalled product and contact an authorized Norco dealer for a free replacement of the seatstay.

Affected products

This recall involves certain MY25 Norco Sight VLT CV models. The bicycles come in green, purple, and white.

The following products are affected by the recall:
C1 150 / Green C2 150 / Purple C3 150 / White
SZ2: MY25 Sight VLT CX C1 SZ2: MY25 Sight VLT CX C2 SZ2: MY25 Sight VLT CX C3
SZ3: MY25 Sight VLT CX C1 SZ3: MY25 Sight VLT CX C2 SZ3: MY25 Sight VLT CX C3
SZ4: MY25 Sight VLT CX C1 SZ4: MY25 Sight VLT CX C2 SZ4: MY25 Sight VLT CX C3
SZ5: MY25 Sight VLT CX C1 SZ5: MY25 Sight VLT CX C2 SZ5: MY25 Sight VLT CX C3

Issue

The rear brake insert in the seatstay may become loose under certain conditions. This could affect rear brake performance and potentially pose a safety risk.

As of July 29, 2025, the company has received no reports of injuries in Canada.

What you should do

Consumers should immediately stop using the recalled e-bicycles and contact a Norco retailer to schedule a free replacement of the seatstay.

For more information, consumers can contact Norco Rider Support by telephone at 1-800-663-8916, from 9 a.m. to 8 p.m. EST, Monday through Friday, or by email at warranty@norco.com.

This notice is for information only and is not being conducted under the requirements of the Motor Vehicle Safety Act or the Canada Consumer Product Safety Act

Additional information

Background

Number Sold

The company reported that 55 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from April 1, 2025 to April 25, 2025.

Place of Origin

Manufactured in Vietnam

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Other
Companies

Importer

 LTP Sports Group Inc.

Port Coquitlam

British Columbia

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-77805

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