Health product recall

Hard Disk Drives in Azurion and Allura Systems

Last updated

Summary

Product
Hard Disk Drives in Azurion and Allura Systems
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products Lot or serial number Model or catalogue number
Allura Xper FD20 OR Table (Product Of Alluraclarity Family) Not applicable. 722035
Allura Xper FD20/15 Not applicable. 722058
Allura Xper FD20 (Product Of Alluraclarity Family) Not applicable. 722028
Allura Xper FD20/10 (Product Of Alluraclarity Family) Not applicable. 722029
Azurion 7 M12 Not applicable. 722 223
Azurion 7 M12 Not applicable. 722 078
Azurion 7 B12 Not applicable. 722 067
Allura Xper FD20/20 (Product Of Alluraclarity Family) Not applicable. 722038
Allura Xper FD10 (Product Of Alluraclarity Family) Not applicable. 722026
Azurion 7 B20 Not applicable. 722 068
Allura Xper FD10 Not applicable. 001443
Allura Xper FD10/10 (Product Of Alluraclarity Family) Not applicable. 722027
Azurion 7 M20 Not applicable. 722 224
Azurion 7 M20 Not applicable. 722 079

Issue

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies
Philips Medical Systems Nederland B.V.
Veenpluis 6, Best, Netherlands, 5684 PC
Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
Identification number
RA-82082

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