Hatch Baby Rest 1st Generation Sound Machine AC Adapter recalled due to electrical hazard
Brand(s)
Summary
Immediately stop using the recalled AC adapter, cut the cord of the adapter and contact the company for a free replacement adapter.
Affected products
This recall involves the model number CYAP05 050100U AC adapter sold together with some Hatch Baby Rest 1st Generation Sound Machine. The model number is printed in black near the prongs on the power adapter.
Issue
The plastic housing of the AC adapter can become detached when removing the adapter from the power outlet thereby exposing the power prongs and posing an electrical hazard.
As of July 3, 2024 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 19 reports of the AC adapter detaching and 2 reports of minor electrical shock.
What you should do
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines and contact the company for a free replacement power adapter. Consumers should cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo and provide their name and mailing address at www.hatch.co/adapterrecall.
For more information, consumers can contact Hatch Baby Inc by telephone at 888-918-4614 between 9:00 am to 5:00 pm PT Monday to Friday, by email at recall@hatch.co or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Hatch Baby Inc.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 44,352 units of the affected products were sold in Canada and 919,400 were sold in the United States.
Time Period Sold
The affected products were sold from October 2020 to July 2023.
Place of Origin
Manufactured in China
Details
Importer
Hatch Baby, Inc.
Unit #627 - 3790 El Camino Real
Palo Alto, CA
94306
Manufacturer
Jiangsu Chenyang Electronics Co., Ltd.
No. 1, Huanzhen North Road, Jiangshu Town, Huangtang Town,
Danyang City, Jiangsu Province
China
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