ImageDrive Clinical (2020-02-26)
- Starting date:
- February 26, 2020
- Posting date:
- April 16, 2020
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-72751
Last updated: 2020-04-16
Affected Products
ImageDrive Clinical
Reason
A software defect was discovered when investigating a customer complaint submitted on 2020-02-04. While the likelihood of potential serious health consequences is remote, the use of the defective software associated could result in misdiagnosis, potentially causing significant indirect harm necessitating medical intervention that is serious but temporary.
Affected products
ImageDrive Clinical
Lot or serial number
Not applicable.
Model or catalog number
SYN-0578
Companies
- Manufacturer
-
Synaptive Medical Inc.
555 Richmond Street West, Suite 800
Toronto
M5V 3B1
Ontario
CANADA