Health product recall

ImageDrive Clinical (2020-02-26)

Starting date:
February 26, 2020
Posting date:
April 16, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-72751



Last updated: 2020-04-16

Affected Products

ImageDrive Clinical

Reason

A software defect was discovered when investigating a customer complaint submitted on 2020-02-04. While the likelihood of potential serious health consequences is remote, the use of the defective software associated could result in misdiagnosis, potentially causing significant indirect harm necessitating medical intervention that is serious but temporary.

Affected products

ImageDrive Clinical

Lot or serial number

Not applicable.

Model or catalog number

SYN-0578

Companies
Manufacturer

Synaptive Medical Inc.

555 Richmond Street West, Suite 800

Toronto

M5V 3B1

Ontario

CANADA