iStore Branded Magnetic Wireless Power Banks 5000 mAH Charger recalled due to burn hazard
Brand(s)
Summary
Immediately stop using the recalled product and contact iStore for a refund.
Affected products
This recall involves iStore branded magnetic wireless banks, 5000 mAH portable chargers. The affected products are black with a rectangular design. The model number is IST 09991/W05 and UPC is 776704099915. The model number and UPC can be found on the back of the product.
Issue
During normal use of the product, it may overheat and expand, causing a burn and fire hazard.
As of May 30, 2025, the company has received 1 reported incident in Canada. In the United States, the company has received 2 reports of injury, including one report of a minor burn.
What you should do
Consumers should immediately stop using the recalled iStore branded magnetic wireless bank and contact iStore for a full refund.
For more information, consumers can contact iStore by telephone at 1-800-268-4049, from 9 a.m. to 5 p.m. EST, Monday to Friday, by email at recall@istore.ca.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and iStore.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 6412 units of the affected products were sold in Canada and 8520 were sold in the United States.
Time Period Sold
The affected products were sold from February 2023 to May 2025.
En Place of Origin
Manufactured in China
Details
Retailer
Tomauri Inc.
Markham, Ontario
Canada
Manufacturer
CYD Electronics (Shenzhen) Co. Ltd.
Shenzhen
China
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