MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard
Brand(s)
Summary
Immediately stop using the recalled product and visit your Cube dealer to have your crank arm inspected and to have the crank bolts replaced.
Affected products
This recall involves the Cube Samox Acid MTB Hybrid Gen4 Pro Crank Arms that were installed on various Cube bicycles.
Bicycles purchased after July 23, 2025 are not affected by the recall.
Issue
The crank arms may be loose and detach from the bottom bracket resulting in a fall hazard.
As of August 24, 2025 the company has received no reports of incidents in Canada, and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled crank arms and visit their Cube dealer to have their crank arm inspected and to have the crank bolts replaced.
For more information, consumers can contact EU-CAN Distribution Inc. by telephone at 1-888-997-2885 Ext. “0”, Monday to Friday between 9am to 5pm EST and by email at customerservice@eucan.bike or visit the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 1082 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from March, 2025 to July 2025.
Place of Origin
Manufactured in Germany.
Details
Distributor
EU-CAN Distribution Inc.
Victoria, BC
Canada
Manufacturer
CUBE Bikes Pending System GmbH & Co. KG
Waldershof, Bavaria
Germany
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