The North Face Women’s Shellista V Mid Waterproof Boots recalled due to potential fall hazard
Brand(s)
Summary
Immediately stop using the recalled products and contact The North Face to make arrangements to return them for a refund.
Affected products
This recall involves The North Face Women’s Shellista V Mid Waterproof Boots.
The boots are waterproof, leather boots with seam sealed construction. The boots are sold in four colourways, each with its own Style Number. The Style Number is located on the label on the tongue of the boot.
Style Number |
Colourway Description |
|---|---|
NF0A8ADB3IE |
White |
NF0A8ADBHFQ |
Tan |
NF0A8ADB5IF |
Grey |
NF0A8ADBKT0 |
Black |
Issue
It is possible that the hook of one boot can catch on the lace of the other boot, posing a potential fall hazard.
As of April 15, 2025, the company has received six reports of the top hook catching on the lace of the other boot in Canada, four of which involved minor injuries. In the United States, the company has received twenty-eight reports of the top hook catching on the lace of the other boot and fifteen of which involved minor injuries. The company has received no reports of incidents or injuries in Mexico.
What you should do
Consumers should immediately stop using the recalled products and contact The North Face to make arrangements to return them for a refund.
For more information, consumers can contact The North Face toll-free by telephone at (800) 297-9150 from 7 a.m. to 6 p.m. CST, Monday through Friday, by email at recall_wshellistaV@thenorthface.com or visit the company's website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), Mexico’s Consumer Protection Federal Agency (PROFECO), and VF Outdoor Canada, Co.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that about 5,900 units of the affected products were sold in Canada, about 15,200 were sold in the United States, and about 678 units were sold in Mexico.
Time Period Sold
The affected products were sold from September 2024 to January 2025.
Place of Origin
Manufactured in Vietnam
Details
Manufacturer
Green Shoes (Vietnam) Enterprise Ltd.
Duc Hoa, Long An Province
Vietnam
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