Consumer product recall

ONOFF S9 Carbon MTB handlebar recalled due to fall and injury hazards

Brand(s)
Last updated

Summary

Product
ONOFF S9 Carbon MTB handlebar
Issue
Consumer products - Fall hazard
Consumer products - Injury hazard
What to do

Immediately stop using the recalled product and contact an authorized Mondraker dealer to schedule a handlebar replacement.

Affected products

This recall involves certain Mondraker mountain bicycles equiped with ONOFF S9 Carbon MTB handlebars. The bicycle serial number is located on the underside of the bottom bracket area of the frame.

The following products are affected:

Mountain Bicycle model

Model Year affected

Neat RR

2024

Neat RR SL

2025

Dune Carbon XR

2025

Foxy Cabon RR

2025, 2026

Crafty Carbon RR SL

2025, 2026

Crafty Carbon XR

2025, 2026

Craft Carbon RR S

2026

Crafty Unlimited Gulf

2026

Crafty Carbon Unlimited

2026

Level XR

2026

Raze Carbon RR

2026

Zendit RR

2027

Zendit RR S

2027

Zendit XR

2027

Issue

The ONOFF S9 Carbon MTB handlebar can crack or fracture during use. If the handlebar breaks while riding, the rider may lose control of the bicycle, posing a fall hazard that may result in serious injury or death.

As of ​September 23, 2026​, the company has received no reports of breakage or injury in Canada.

What you should do

Consumers should immediately stop using the recalled product and contact an authorized Mondraker dealer to schedule a handlebar replacement. Consumers can verify whether their bicycle is affected through the serial number verification tool provided by Mondraker.

For more information, consumers can contact Mondraker HQ by email at info@ogc.ca or visit the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 52 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from ​December 2024​ to ​June 2026​.

Place of Origin

Manufactured in ​Taiwan​

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

​​Manufacturer​

Blue Factory Team, S.L.U.

Elche (Alicante), Spain

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-82806

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