Consumer product recall

Oster French Door Toaster Countertop Ovens recalled due to burn hazard

Brand(s)
Last updated

Summary

Product
Oster French Door Toaster Countertop Ovens
Issue
Consumer products - Burn hazard
What to do

Immediately stop using the recalled product and contact Sunbeam Products Inc. to arrange to obtain a free repair kit.

Affected products

This recall involves Oster French Door Toaster Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDGDS, TSSTTVFDXLPP-033 and TSSTTVFDDAF-033. The recalled ovens have a spring-loaded bilateral “French door” made of glass with metal handles. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). “Oster” is engraved on the front bottom right of the oven. The model number can be found on the backside of the oven as well as on the original packaging.

Issue

The oven’s doors can unexpectedly close, posing a burn hazard to consumers.

As of September 22, 2025, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 95 reports of the doors unexpectedly closing and resulting in burn injuries and 2 reports of a second-degree burn.

What you should do

Consumers should immediately stop using the recalled Oster French Door Toaster Countertop Ovens and contact Sunbeam Products Inc. to arrange to obtain a free repair kit, including installation instructions.

For more information, consumers can contact Sunbeam Products Inc. toll free at 1-800-667-8623 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://recall.oster.com  or www.oster.com and click on “Product Recalls” at the top of the page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sunbeam Products Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 104,195 units of the affected products were sold in Canada and 1,290,000 were sold in the United States.

Time Period Sold

The affected products were sold from January 2015 to July 2025.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Importer

Newell Brands Canada ULC

Brampton, Ontario

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-78113

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