Consumer product recall

Peloton Original Series Bike+ Model PL02 Seat Post recalled due to potential fall hazard

Brand(s)
Last updated

Summary

Product
Peloton Original Series Bike+ Model PL02 Seat Post
Issue
Consumer products - Fall hazard
What to do

Consumers should stop using the recalled exercise bikes and contact Peloton for a free replacement seat post that can be self-installed.

Affected products

This recall involves certain seat posts on Peloton Original Series Bike+ units with model number PL02 and serial numbers beginning with the letter “T”. The bike measures 4 ft. long x 2 ft. wide and has an adjustable seat and handlebar. The Peloton name and the model number appear inside the front fork, behind the front fork, or behind the flywheel.

Information to help locate your Bike+ serial number is available here

Issue

The Original Series Bike+'s seat post assembly can break during use, posing fall and injury hazards to the user.

As of November 6th, 2025, the company has received no reported incidents in Canada. In the United States, the company has received three reports of the seat post breaking during use.

What you should do

Consumers should stop using the recalled exercise bikes and contact Peloton for a free replacement seat post that can be self-installed using the self-installation instructions provided by Peloton.

For more information, consumers can contact Peloton by telephone toll-free at (833) 821-0099 from 6 a.m. to 12 a.m. ET, 7 days a week or online at https://www.onepeloton.com/en-CA/replacement/checkout

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The Company reported that approximately 44,800 units of the affected product were sold in Canada and approximately 833,000 were sold in the United States.

Time Period Sold

The affected products were sold from 2020 through April 2025.

Place of Origin

Manufactured in Taiwan

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Importer

Peloton Interactive Canada Inc.

Vancouver, British Columbia

Canada

Manufacturer

Tonic Fitness Technology, Inc,

Tainan City

Taiwan

Published by
Health Canada
Audience
General public
Identification number
RA-78451

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